About this trail:
This Trailfire is intended to help familiarize yourself with the available sources of Moodle support online.
First stop is my Google Reader shared links for my Moodle tag.
I created this by tracking all Moodle sites that I use with Google Reader. It's very simple to use. (Learn more at: http://www.youtube.com/watch?v=0klgLsSxGsU).
Now you can see all the upcoming news. I view it through Google Reader, so I know when new news or bugs are popping up.
First stop is my Google Reader shared links for my Moodle tag.
I created this by tracking all Moodle sites that I use with Google Reader. It's very simple to use. (Learn more at: http://www.youtube.com/watch?v=0klgLsSxGsU).
Now you can see all the upcoming news. I view it through Google Reader, so I know when new news or bugs are popping up.
Trail link: http://www.trailfire.com/hollyrae/trails/47431
Summary: http://www.trailfire.com/hollyrae/trailview/47431
Summary: http://www.trailfire.com/hollyrae/trailview/47431
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1
First stop is my Google Reader shared links for my Moodle tag.
I created this by tracking all Moodle sites that I use with Google Reader. It's very simple to use. (Learn more at: http://www.youtube.com/watch?v=0klgLsSxGsU).
Now you can see all the upcoming news. I view it through Google Reader, so I know when new news or bugs are popping up.
NOW, prepare yourself. People are using Moodle all over the world. You will find that many conversations are in other languages besides English. Not only that, but Moodle can be discussed as a software, as a pedagogy, and as a user community.
What better way to acquaint yourself with the conversation than by previewing the existing literature?
I created this by tracking all Moodle sites that I use with Google Reader. It's very simple to use. (Learn more at: http://www.youtube.com/watch?v=0klgLsSxGsU).
Now you can see all the upcoming news. I view it through Google Reader, so I know when new news or bugs are popping up.
NOW, prepare yourself. People are using Moodle all over the world. You will find that many conversations are in other languages besides English. Not only that, but Moodle can be discussed as a software, as a pedagogy, and as a user community.
What better way to acquaint yourself with the conversation than by previewing the existing literature?
2
Welcome to Moodle.org - the homepage of the free support community made up of Moodle users and developers.
It's good to note that you can create an account but most pages will also allow you to sign in as a guest.
Often you can find the basics here, the common problems that everyone has, but be careful - you may find that if the answer has already been repeated, your request may not be top priority for busy developers who are trying to get the next version out.
This is where the problem solving comes into play. It really works best to read the forums through RSS so that you know what other people are doing. You have to be creative with your searching as well. Try different combinations of words, etc.
Try contributing the knowledge that you have to demonstrate that you're not just looking for help, but also offering to help others.
It's good to note that you can create an account but most pages will also allow you to sign in as a guest.
Often you can find the basics here, the common problems that everyone has, but be careful - you may find that if the answer has already been repeated, your request may not be top priority for busy developers who are trying to get the next version out.
This is where the problem solving comes into play. It really works best to read the forums through RSS so that you know what other people are doing. You have to be creative with your searching as well. Try different combinations of words, etc.
Try contributing the knowledge that you have to demonstrate that you're not just looking for help, but also offering to help others.
3
This is the page where you can log in as a guest or create an account. If you actually plan on spending time here, getting answers, and helping others, you really ought to create an account.
But if you're nervous, flustered or otherwise stressed out, just log in as a guest. You won't be able to post, but you can often learn a lot just by viewing other peoples' conversations.
But if you're nervous, flustered or otherwise stressed out, just log in as a guest. You won't be able to post, but you can often learn a lot just by viewing other peoples' conversations.
4
Welcome to the dashboard for Moodle support. Here you will find all kinds of forums that you can use to ask and answer questions to specific issues you are having with Moodle.
Like any support forums, you will find that many question threads are answered in other places. This is why you must become adept at searching, follow the RSS feeds, and poke around a little bit before you will find your solution.
Remember, some problems are not easily categorized. Try the 'general problems' for overall problems, but don't be afraid to ask in multiple places. If you do that, go ahead and paste links to your other inquiries so that your readers can track what you're doing.
Like any support forums, you will find that many question threads are answered in other places. This is why you must become adept at searching, follow the RSS feeds, and poke around a little bit before you will find your solution.
Remember, some problems are not easily categorized. Try the 'general problems' for overall problems, but don't be afraid to ask in multiple places. If you do that, go ahead and paste links to your other inquiries so that your readers can track what you're doing.
5
Think of this as Moodle-pedia. It's powered by Mediawiki and it's basically a support wiki that anyone can add documentation to. This is a great starting place for any problems. It's the equivalent of re-reading the instructions before asking the teacher a question of clarification.
The weakness of this site, in my humble opinion, is that because new versions of Moodle and new problems make keeping this wiki up to date a problem.
Again, that's why you have an important role to fill in the Moodle community. Whenever you see something that needs to be updated, take a second and contribute. Often times Google searches can provide information on a Moodle topic that has not been added to this documentation yet. Let's help each other!
The weakness of this site, in my humble opinion, is that because new versions of Moodle and new problems make keeping this wiki up to date a problem.
Again, that's why you have an important role to fill in the Moodle community. Whenever you see something that needs to be updated, take a second and contribute. Often times Google searches can provide information on a Moodle topic that has not been added to this documentation yet. Let's help each other!
6
Welcome to Moodle.com. This is the link to official Moodle hosting, training, and support providers. There are many little things that can bear down on the novice Moodler (theming, non-standard modules, bugs) making affordable support a worthy consideration. It is still umpteen times cheaper than paying for proprietary products.
7
Just when you are ready to pull your hair out, try searching for your issues here on Moodle tracker. And don't forget to take a deep breath (to quote Skype).
This site seems to be the definitive issue finder and fixer on Moodle. I find a lot more activity here than I do on the forums and because issues are tracked much more specifically, you find out a lot more about your issues.
You will gain functionality by creating an account and 'watching' and/or 'voting' on issues that are most relevant to you.
When I first found Moodle Tracker, I had a very happy moment. I could see a lot of fixing and support happening here.
Although I must say the technical language can be a bit intimidating. So how do you cope? Search up terms on wikipedia and learn something new. Grab a techie friend and surf the tracker, you never know what you can find.
If you really want to fix your Moodle and you have some technical literacy when it comes to reading about bugs, etc. then you will find a happy place here as well.
This site seems to be the definitive issue finder and fixer on Moodle. I find a lot more activity here than I do on the forums and because issues are tracked much more specifically, you find out a lot more about your issues.
You will gain functionality by creating an account and 'watching' and/or 'voting' on issues that are most relevant to you.
When I first found Moodle Tracker, I had a very happy moment. I could see a lot of fixing and support happening here.
Although I must say the technical language can be a bit intimidating. So how do you cope? Search up terms on wikipedia and learn something new. Grab a techie friend and surf the tracker, you never know what you can find.
If you really want to fix your Moodle and you have some technical literacy when it comes to reading about bugs, etc. then you will find a happy place here as well.
