msandler's Stuff

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msandler's Stats (public trails only):
Trails created: 148
Marks created: 428
Views received: 16,696
Positive ratings: 1
Negative ratings:
Comments received: 7
Comments left: 11
marshal sandler (msandler)
royal oak mi
Bio for Marshal Sandler
Marshal Sandler was born in 1936 in Detroit, Michigan. He attended Detroit Country Day School (high school), and he left Michigan to attend the University of Miami, Florida.

Marshal joined the Us Army and served from 1959 to 1961. He traveled extensively in the 1950s to France, Cuba, Spain and throughout the US.

Marshal’s working career was in the Industrial Laundry and Textile Sales industry. He currently lives in Michigan where he is semi-retired and working on this site and related publications.

Interesting Tidbits about Marshal

Hobbies, canoing (became expert while working many summers in Algonquin Park, Ontario), art, music, target shooting and sailing.
Favorite Artist, Modigliani (http://www.artchive.com/artchive/M/modigliani.html)
Favorite Canoe, Chestnut (http://www.eagle.ca/~chestnut/cat.htm)
Favorite Sailboat, (http://www.catboats.org/FAQ.htm)
Favorite Park, Algonquin Park (http://www.algonquinpark.on.ca/)
Favorite Classical Musician, Yo Yo Ma
Favorite Jazz Musician, Lennie Tristano
Favorite Book, Adventures of Augie March
Favorite Cuban Musicians, Celia Cruz and Tito Puente
States lived in, Michigan / Oregon / Missouri / Florida / Arizona
Favorite Off-Beat Writer, Blaize Cendrars
 
msandler's Trails: comcast    (view all)
The digital age may create customer service ” Again !” I personally have found in the last year, with the exception of Walgreen’s ,Apple stores ,and Walmart the Brick and Mortar Stores do not give

customer service anymore !   One problem on the street is lack of product knowledge ! Now when online , many firms have the voice mail jail approach !  I will wait but after pushing button’s I would like and answer not a newbie reading me the answer from a screen especially in the world of Geekry ! I buy all my books from Amazon since their web site is informative and navigable, going to a bookstore is a rough ! I recently had to call Comcast regarding the switch to Digital TV it was a pleasant experience ! I think with the launching of Comcast Cares-Customer Service at Comcast is now becoming Digitally Correct ! I don’t call AT&T any more I go to one of their Franchise Stores, since their Customer Service is like shaking hands with an empty glove ! Recently Naomi and I both both got the New LG View Cell Phone excellent piece of Tech store gave us a nice walk through ! I am a user of Adaptive Blue’s Product Glue !  Alex and Frazer are great and this firm is going to eventually rule the word of Browser Add Ons  http://www.adaptiveblue.com/
Tags: ”, comcast, geekry, don’t, button’s, ...
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Image of comcastcares - Frank from Twitter

Image of comcastcares - Frank

Frank Eliason may be the solution to Corporate headaches !

This an informative  and well written blog !  Frank may be new to the world of the Blog, but not to effective communication!
Hi!  My name is Frank Eliason.  Most people have learned about me through my work from Comcast and in Social Media.  I am very proud of that work, but there is a little more to me then that!  Hopefully everyone will learn a little bit more about me as well as my thoughts for Customer Service and Social Media.  I have alway lived in the Philadelphia area.  I am married to Carolyn and we have  3 children:  Lily, Robyn, and our angel Gia.  Besides enjoying helping others, my interests are sports, especially football.  I am also a gadget geek. I love electronics!  So if you ever have a gadget that you want tested, send it my way !

Time to be Frank » You Might Get a Headache from Social Media.

Tags: eliason, comcastcares, media, comcast, gadget, ...
A trail of 1 page

November 17, 2008

I am a firm believer that Customer Service and public discussions on the web will be an alternate channel similar to phone, email, or chat.  At the same time I was not surprised to learn that the Consumerist on Friday announced that their parent company, Gawker Media, was putting the web property up for sale.  Recently Get Satisfaction started a pay program to provide more control to companies.  Will websites such as these ever be a profitable place?  Are they even needed with all the blogs and other website out there?

 

Tags: web, profitable, phone, provide, place, ...
A trail of 1 page
We have Comcast Basic Cable and over the last year have been very dissatisfied with the content in fact we have blamed  Comcast for the Programing! Wrong after watching the Interview with Ben Silverman obviously Comcast is at the mercy of this Village Idiot who calls himself  a content creator ! He spouts semantic Jazz like someone selling you A  Bible or Aluminum Siding !  But At least a Tin Man Delivers !  Reality ! I wish Comcast  would consider Basic Cable Users a Priority ! Good contet at a realistic price is important  We deserve more for $300.00 a year !
Tags: comcast, contet, charlierose, year, aluminum, ...
A trail of 2 pages