SugarCRM

The service-based architecture helps organizations avoid purchasing expensive “shelf-ware,” or at least minimizes their exposure to unused applications. SugarCRM’s delivery model is tailored to meet various organizational IT needs. The applications can be delivered as a service that is hosted by SugarCRM, as turnkey software housed on enterprise appliances but managed by SugarCRM, or as a server-based application fully managed by the end user.