Why this matters for Chimney businesses
The Chimney-specific angle
How Hearth Chimney & Sweep would set this up
Consider Hearth Chimney & Sweep, a chimney operation serving Boulder, CO. A typical chimney inspection and minor repair job at the 519 Aspen Way address triggers the following automation:
- Technician taps "Job Complete" in the field — chimney inspection and minor repair marked done.
- 4 hours later, Margaret receives an SMS asking for a Google review.
- Review request mentions chimney sweep specifically — feeds Local Pack keyword relevance.
- If Margaret leaves a 4+ star review, a 25-card postcard campaign fires to neighbors around 519 Aspen Way.
- Margaret also gets a referral link — both they and a referred neighbor get a discount on the next job.
- Compliance: 9 AM-8 PM quiet hours respected, opt-out logged, license # auto-included on postcards where required.
Read the full pillar guide
This page covers the chimney-specific angle. For the complete mechanics — full timing tables, all the templates, the FTC and TCPA detail, and the response-framework playbooks — read the foundational pillar:
Pillar Guide
Hire & Retain Field Technicians
The comprehensive playbook covering every angle of this topic for local service businesses.
Read the full pillar guide