Trust & Security

Your Data Is Safe With Us

Enterprise-grade security for local businesses. We protect your data, your customers' data, and the integrity of every review.

Blockchain-Verified Reviews

Every review is anchored to the Bitcoin blockchain via OpenTimestamps. Immutable proof that reviews are real, unedited, and timestamped.

256-bit Encryption

All data encrypted at rest (AES-256) and in transit (TLS 1.3). AWS infrastructure with SOC 2 Type II certified data centers.

GDPR-Ready & CCPA-Aligned

Privacy practices designed to support GDPR and CCPA requirements. Data processing agreements, right to erasure, consent management, and audit trails.

Reliable AWS Infrastructure

Built on AWS with multi-region architecture. Real-time monitoring, automated alerting, and documented incident response procedures.

Security in Every Layer

From data storage to review integrity, every layer of Trailfire is built with security first.

Data Protection

  • All customer data is encrypted at rest using AES-256
  • All API communication uses TLS 1.3
  • Database backups encrypted and stored in separate AWS regions
  • PII is never logged or exposed in error messages
  • API keys are hashed before storage

Review Integrity

  • Blockchain anchoring via OpenTimestamps (Bitcoin)
  • Multi-dimensional scoring prevents fake review patterns
  • Public on-chain verification — anyone can verify a review hash against Bitcoin's blockchain
  • Collection pool format prevents review manipulation
  • Immutable audit trail for every review action

Access Control

  • Role-based access control (RBAC) for all users
  • API key authentication with tenant isolation
  • Admin panel with separate authentication
  • Session management with automatic expiry
  • All actions logged in audit trail

Compliance

  • TCPA compliant messaging (SMS/email)
  • 10DLC registered for SMS delivery
  • DNC registry scrubbing
  • USPS address verification for direct mail
  • Data processing agreements available on request

Standards & Infrastructure

SOC 2-Hosted Infrastructure

GDPR-Ready

CCPA-Aligned

256-bit Encryption

AWS Hosted

Questions about security?

We're happy to walk you through our security practices or answer any compliance questions.

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How can we help?

Support Center FAQs & troubleshooting
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